CONSUMER SAFETY

Every consumer has the right to demand safe goods and services.  In the first place, it is always the responsibility of the manufacturers or suppliers to ensure that all products and services they produce or supply meet minimum safety requirements. Yet, incidents of non conformance to safety standards which result in defective products or low quality services may occur at any time along the supply chain. Therefore, consumers need to play a vital role in ensuring that the products or services they purchase are safe. Consumers need to understand that standards is an integral part of consumer rights. Click here Consumers and Standards.

   Food Safety

   Automotive Safety

   Electrical Safety

   Chemical Safety

  Telecommunication Safety

 Environmental Safety

  Energy Safety
  Plastic Material Safety

In practice, the producers normally provide indications to consumers on the conformance of safety standard for a particular product or service through marking or labelling. Thus, it is crucial for consumers to always read labels or look for safety marks whenever do purchasing. Click here The Importance of Labelling to Consumers.

Mandatory information standards are introduced to ensure that consumers are provided with important details of a product to enable them to make appropriate personal choices. Information standards require suppliers to give consumers prescribed information when they purchase specified goods for example, ingredient labelling for cosmetics, labelling for tobacco products and care labelling for clothing and textile products. While information standards may be safety related, they need not be.

CATEGORIES

MDTCC IMPLEMENTATION 

i-Current Implementation

ii-Future Implementation

PRODUCT RECALL

A consumer product recall is the removal from distribution, sale, or consumer use of a product that does not comply with legislation in Malaysia and due to the discovery of safety issues.

LIST OF PRODUCT RECALLED BY THE MANUFACTURERS

Notebook PC Battery by HP (HP Case)

 In co-operation with the U.S. Consumer Product Safety Commission, Hewlett-Packard Co. (HP) has announced a worldwide voluntary recall involving affected battery packs that were assembled or distributed.

Supply Prohibition Order Seven Color Crystal Ball and Any Other Goods Which Has The Same Characteristics

In exercise with the powers conferred by Section 23 of the Consumer Protection Act 1999 [Act 599], the Minister of Domestic Trade,  Co-operatives and Consumerism declares that the Seven Color Crystal Ball and any other goods which has the same characteristics is unsafe and is declared to be prohibited goods.

LIST OF DEFECTIVE PRODUCTS

Notebook by Acer

 Acer has announced a voluntary recall of Acer Aspire series notebook computer models involving AS3410, AS3410T, AS3810TG, AS3810TZ and AS3810TZG.

Nokia Charges

Nokia Corporation has announced voluntary recall for a small subset of Nokia-branded chargers manufactured by a third party supplier, BYD Co. Ltd of China.

Toyota Prius & Lexus RX350

UMW Toyota Motor Sdn. Bhd. confirms that the recall exercise on the affected models Toyota Prius and Lexus RX350 only involves markets ranging from North America, Europe and China.